Quality Quotes about Quality Assurance

As promised in the other page on Quality Quotes, I have compiled Quality quotes on Process Quality and improvements which is related to Quality Assurance programs, and Management.

Quality improvement is the primary source of cost reduction. Poor quality has a huge, documentable cost.
~Tom Peters

Our aim was to insure repeat business based on the system’s reputation rather than on the quality of a single store or operator.
~Ray Kroc

Quality is such an attractive banner that sometimes we think we can get away with just waving it, without doing the hard work necessary to achieve it.
~Miles Maguire

We are what we repeatedly do. Excellence, then, is not act but a habit.”
~Aristotle

There is nothing so useless as doing efficiently that which should not be done at all.
~ Peter F. Drucker

The real reason for the use of pressure and overtime may be to make everyone look better when the project fails
~Unknown

Quality is never an accident; it is always the result of intelligent effort.
~John Ruskin

There is one rule for the industrialist and that is: Make the best quality of goods possible at the lowest cost possible, paying the highest wages possible.
~Henry Ford

Quality in a service or product is not what you put into it. It is what the customer gets out of it.
~Peter Drucker

Don’t just make it and try to sell it. But redesign it and then bring the process under control with ever-increasing quality.
~W. Edwards Deming

Not having a common understanding of quality puts more pain into an organization than anything else I have ever known.
~Philip Crosby

It costs a lot to build bad products.
~Norman Augustine

If we deliver on time, but the product has defects, we have not delivered on time.
~Philip Crosby

There can be no economy where there is no efficiency.
~ Benjamin Disraeli

Quality is not something you install like a new carpet or a set of bookshelves,” he would say. “You implant it. Quality is something you work at. It is a learning process.”
~ On Dr W Edwards Deming

Improving quality requires a culture change, not just a new diet.
~Philip Crosby

Quality means doing it right when no one is looking.
~Henry Ford

The best ad is a good product.
~ Alan H. Meyer

The subtle accumulation of nuances, a hundred things done a little better.
~Henry Kissinger

You seldom improve quality by cutting costs, but you can often cut costs by improving quality.”
~ Karl Albrecht

Quality is everyone’s responsibility.
~W. Edwards Deming

There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper.
~ John Ruskin

Do not tell me how hard you work. Tell me how much you get done.
~ James J. Ling

The bitterness of poor quality remains long after low pricing is forgotten!
~ Leon M. Cautillo

Almost all quality improvement comes via simplification of design, manufacturing,, layout, processes, and procedures.
~Tom Peters

Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.
~Steve Jobs

In a true zero-defects approach there are no unimportant items.
~Philip Crosby

It is easier to confess a defect than to claim a quality.
~ Max Beerbohm

Most quality programs fail for one or two reasons. They have system without passion, or passion without system. You must have both.
~Tom Peter

One trouble with Americans is that we’re fixers rather than preventers.
~ James Harold Doolittle

What are you favorite quality assurance quotes?

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