As promised in the other page on Quality Quotes, I have compiled Quality quotes on Process Quality and improvements which is related to Quality Assurance programs, and Management.
Quality improvement is the primary source of cost reduction. Poor quality has a huge, documentable cost.
Our aim was to insure repeat business based on the system’s reputation rather than on the quality of a single store or operator.
Quality is such an attractive banner that sometimes we think we can get away with just waving it, without doing the hard work necessary to achieve it.
We are what we repeatedly do. Excellence, then, is not act but a habit.”
There is nothing so useless as doing efficiently that which should not be done at all.
~ Peter F. Drucker
The real reason for the use of pressure and overtime may be to make everyone look better when the project fails
Quality is never an accident; it is always the result of intelligent effort.
There is one rule for the industrialist and that is: Make the best quality of goods possible at the lowest cost possible, paying the highest wages possible.
Quality in a service or product is not what you put into it. It is what the customer gets out of it.
Don’t just make it and try to sell it. But redesign it and then bring the process under control with ever-increasing quality.
~W. Edwards Deming
Not having a common understanding of quality puts more pain into an organization than anything else I have ever known.
It costs a lot to build bad products.
If we deliver on time, but the product has defects, we have not delivered on time.
There can be no economy where there is no efficiency.
~ Benjamin Disraeli
Quality is not something you install like a new carpet or a set of bookshelves,” he would say. “You implant it. Quality is something you work at. It is a learning process.”
~ On Dr W Edwards Deming
Improving quality requires a culture change, not just a new diet.
Quality means doing it right when no one is looking.
The best ad is a good product.
~ Alan H. Meyer
The subtle accumulation of nuances, a hundred things done a little better.
You seldom improve quality by cutting costs, but you can often cut costs by improving quality.”
~ Karl Albrecht
Quality is everyone’s responsibility.
~W. Edwards Deming
There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper.
~ John Ruskin
Do not tell me how hard you work. Tell me how much you get done.
~ James J. Ling
The bitterness of poor quality remains long after low pricing is forgotten!
~ Leon M. Cautillo
Almost all quality improvement comes via simplification of design, manufacturing,, layout, processes, and procedures.
Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.
In a true zero-defects approach there are no unimportant items.
It is easier to confess a defect than to claim a quality.
~ Max Beerbohm
Most quality programs fail for one or two reasons. They have system without passion, or passion without system. You must have both.
One trouble with Americans is that we’re fixers rather than preventers.
~ James Harold Doolittle
What are you favorite quality assurance quotes?